T-BERT (DOS Version)
Symptom:
T-BERT will not transfer the ID at the beginning of the call.
Solution:
TurboCom is not installed or it is not configured properly.

Symptom:
Nothing displays on the screen when T-BERT is initialized in Answer mode.
Solution:
T-BERT is configured to use the wrong COM port. Change the T-BERT COM port settings by going into the Communications menu.

Symptom:
Data is not displayed in SerialBert.
Solution:
TurboCom drivers are being used. Reinstall TurboCom and deselect the TurboCom drivers during the installation.

Symptom:
The AT command strings do not appear on the screen when trying to initiate an T-BERT call.
Solution:
The echo on the modem is off. Establish communication with the modem through Hyperterminal. Type the command: ATE1&W

Symptom:
Lost Carrier message frequently appears at the end of T-BERT test.
Solution:
DTR is checked in TurboCom. Uncheck the DTR checkbox.



T-TIMS 923
Symptom:
Serial Cable on COM1 does not appear in the Communications Device drop down box.
Solution:
COM1 needs to be installed through the Direct Cable Connection feature in Windows. Go to Start > Programs > Accessories > Communications > Direct Cable Connection. Install New Ports.
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